Cookie Policy

Last updated: 21 April 2026

1. What Are Cookies?

Cookies are small text files placed on your device (computer, tablet, or mobile phone) when you visit a website. They allow the website to recognise your device on subsequent visits and remember certain information about you, such as your preferences or login status. Cookies do not contain executable code and cannot carry viruses.

2. How Rental Trust Uses Cookies

Rental Trust uses cookies to operate the platform securely, improve your experience, and — where you have consented — to understand how visitors use our site and to personalise content. We do not sell your data to third parties.

CategoryPurposeCan be disabled?
Strictly NecessarySession management, authentication, security (CSRF protection), and load balancing. These cookies are essential for the website to function and cannot be switched off.No — required by law
AnalyticsAggregate, anonymised data about how visitors use the site (pages visited, session duration, referral sources). Used to improve the platform. No personally identifiable information is shared.Yes — optional
MarketingTracking pixels and tags that allow us to measure the effectiveness of advertising campaigns on third-party platforms (e.g. LinkedIn, Meta). These cookies may track you across other websites.Yes — optional
PreferencesRemember your settings across sessions, such as display preferences, language, and dismissed notifications.Yes — optional

3. Specific Cookies We Set

Cookie NameCategoryDurationDescription
rental_trust_sessionStrictly NecessarySessionAuthenticates your login session.
rental_trust_cookie_consentStrictly Necessary365 daysStores your cookie consent preferences so we do not ask again unnecessarily.
_analytics_*AnalyticsUp to 2 yearsAnonymised usage tracking. Only set if you consent to analytics cookies.

4. Third-Party Cookies

Some pages on Rental Trust may embed content or tools from third parties (for example, Stripe for payment processing). These third parties may set their own cookies on your device. We do not control these cookies and recommend you review the relevant third-party privacy policies:

5. Legal Basis Under UK GDPR

Strictly necessary cookies are placed on the basis of our legitimate interests in operating a secure and functional website (Article 6(1)(f) UK GDPR) and, where applicable, to perform a contract with you (Article 6(1)(b)). All other cookie categories (analytics, marketing, preferences) are placed only on the basis of your explicit consent (Article 6(1)(a) UK GDPR), which you may withdraw at any time.

5a. International Data Transfers

Some cookies — in particular those used for authentication and platform administration via Manus.ai — result in personal data being transferred to servers operated by Meta Platforms, Inc. in the United States. These transfers are made under the UK Extension to the EU-US Data Privacy Framework (the “UK-US Data Bridge”). Meta Platforms, Inc. is actively self-certified under this framework, as listed on the official Data Privacy Framework participant list. Where special category data (such as nationality or immigration status) is processed through these cookies, we expressly identify this data as sensitive to the recipient in accordance with our obligations under the framework. For further details, please refer to Section 9 of our Privacy Policy.

6. Managing Your Cookie Preferences

You can update your preferences at any time using the buttons below. Changes take effect immediately. You can also manage cookies directly in your browser settings — please note that disabling strictly necessary cookies may prevent parts of the site from working correctly.

7. Browser-Level Cookie Controls

Most browsers allow you to refuse or delete cookies through their settings. The links below explain how to do this in the most common browsers:

8. Contact Us

If you have any questions about our use of cookies or this policy, please contact our Data Protection team at [email protected]. You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.

© 2026 Rental Trust Ltd. All rights reserved. Privacy PolicyTerms & Conditions

Rental Trust

www.rentaltrust.co.uk

Clearer tenant profiles, better rental decisions. Rental Trust is a technology platform that presents self-reported tenant information in a structured format. All information is provided by tenants and is not independently verified by Rental Trust.

Product

Legal

  • Contact Legal

Platform Disclaimer: Rental Trust is a technology platform only. All tenant profile information is self-reported by tenants and is not independently verified, authenticated, or guaranteed by Rental Trust Ltd. Landlords and agents remain solely responsible for conducting their own affordability checks, reference checks, and Right to Rent checks in accordance with the Immigration Act 2014. The affordability indicator (where shown) is based on tenant-supplied information and does not constitute financial advice or a credit assessment. Rental Trust does not act as a letting agent, landlord, or credit reference agency.

© 2026 Rental Trust Ltd. All rights reserved.

www.rentaltrust.co.uk

Registered in England & Wales · Company No. [PENDING REGISTRATION] · ICO Registration No. [PENDING ICO]

Cookie Consent

We use cookies to enhance your experience, analyse site traffic, and serve personalised content. You can accept all, reject all, or customise your preferences below.